Shipping Policy
Use this guide from Medicube to review processing, delivery, and tracking. This page applies specifically to themudicube.shop.
Our approach at Medicube to delivery area
Customers using themudicube.shop can rely on the following Medicube guidance about delivery area. Orders can be shipped only to addresses within the United States. Standard shipping is free.
How Medicube handles returns after delivery
For Medicube customers at themudicube.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Medicube also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Details from Medicube on processing and transit
This processing and transit section covers orders and visits through themudicube.shop for Medicube. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
How Medicube handles delivery issues
Medicube publishes this delivery issues guidance for customers using themudicube.shop. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@themudicube.shop or 6153970056. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Our approach at Medicube to tracking and addresses
The following tracking and addresses guidance applies to the Medicube storefront at themudicube.shop. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themudicube.shop
Phone: 6153970056
Physical address: 606 Saint Paula Ojai Rd, Santa Paula, California, 93060, United States